FAQ

To place an order, simply browse through the available products on our website, select the item you wish to purchase, and add it to your cart. Proceed to the checkout process, provide the required information, and complete your order.

Yes, Snappi offers customization options for many of our products. You can add your company's logo or design to create personalized gifts that align with your brand.

We accept various payment methods, including credit/debit cards, net banking, and digital wallets. During the checkout process, you can choose the payment option that is most convenient for you.

The delivery time may vary depending on the product and customization requirements. We strive to process and dispatch orders as quickly as possible. Estimated delivery times will be provided during the checkout process.

Yes, once your order is dispatched, we will provide you with a tracking number. You can use this number to track the status of your order on our website or the courier partner's website.

We have a return and exchange policy in place. If you receive a damaged or incorrect item, please reach out to our customer support within a specified timeframe for assistance.

Yes, Snappi provides special pricing and discounts for bulk orders and corporate clients. Please contact our sales team or customer support to discuss your requirements.

Absolutely! During the ordering process, you will have the option to add a personalized message or note. We will include it with the gift when it is delivered. Alternatively, you can also email us your message to info@snappi.in, and we will ensure it is included with your gift.

To personalize a gift, select the item you want to customize and look for the customization options provided on the product page. You can usually add names, initials, dates, or even upload personal photos depending on the gift. Follow the instructions to personalize your chosen item.

To personalize a gift, select the item you want to customize and look for the customization options provided on the product page. You can usually add names, initials, dates, or even upload personal photos depending on the gift. Follow the instructions to personalize your chosen item.

The available font styles and colors may vary depending on the product. Usually, you will find a selection of fonts and colors to choose from. Explore the options provided on the customization page to find the one that suits your preferences.

Some items may have an additional cost for personalization, while others may include it as part of the overall price. Check the product details or customization options to see if there is any additional charge involved.

Processing time for personalized orders can vary depending on the complexity of the customization and the item's production requirements. Generally, personalized orders may take a few additional days to be processed and prepared for shipping. Please contact customer care for additional information.

Once an order has been placed for a personalized item, it may not be possible to cancel or modify it, especially if production has already started. Contact customer support as soon as possible to inquire about the possibilities and any associated fees or limitations.

If you receive a personalized item with errors or quality issues, promptly reach out to the customer support team. Provide them with details and, if possible, photographic evidence of the problem. We will assist you in resolving the issue by offering a replacement or refund.